Refund policy
Return & Refund Policy
We care deeply about hygiene, safety, and fairness — which is why our return policy is
designed with these values in mind.
Returns & exchanges
Due to the intimate nature of our products, returns or exchanges are not accepted if:
● The product has been opened or used
● Packaging has been tampered with
● The item was purchased during a sale or promotional offer
This policy helps us ensure safety for all customers.
Damaged or incorrect items
If you receive:
● A damaged product
● A defective product
● An incorrect item
Please contact us within 48 hours of delivery with:
● Your order ID
● Clear photos or videos of the issue
● An unboxing video (if available)
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support@teaseme.in
Refunds
● Once approved, refunds are processed within 7–10 business days
● Refunds are issued to the original payment method
Order cancellations
● Orders can be cancelled before dispatch only
● Once shipped, cancellation is not possible